Terms & Conditions

Identification of the Data Controller

In compliance with the provisions of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), please be informed that this website, hosted under the domain www.goaletest.com (hereinafter, “the Website”), is owned by:

GRUPO GLOBAL EDUCA, S.L.

• CIF: B19907047
• Address: Avenida de la Constitución, 4, Murcia (Spain)
• Contact email: [contacto@goaletest.com]
• Registered in the Commercial Register of Murcia. The trademark GOALE®, as well as the vocational guidance tool based on artificial intelligence, is the exclusive property of GRUPO GLOBAL EDUCA, S.L.

Purpose of Data Collection

The personal data collected will be used for the following purposes:

• Service Provision: To manage and provide the services requested by users, including customer support and incident resolution.
• Commercial Communication: To send commercial and promotional communications related to our products and services, provided that the user’s prior consent has been obtained.
• Improvement of User Experience: To analyse user behaviour on our website to guide and enhance the quality of our services and browsing experience.
• Regulatory Compliance: To comply with applicable legal and regulatory obligations, including fraud prevention and data protection regulations.
• Application Management: To facilitate the analysis of the information provided in the event that the user completes the available forms or tests, in order to display results, make proposals and/or provide academic guidance.

The collection and processing of personal data will always be carried out in accordance with current data protection regulations and with the utmost respect for users’ rights.

Lawful Basis for Data Processing

The legal basis for processing the personal data collected is the user’s explicit consent, which is obtained through the data collection forms present on our website. Additionally, data processing may be based on the performance of a contract to which the data subject is party or in order to take pre-contractual steps at the request of the same.

In some cases, data processing may be necessary for compliance with a legal obligation applicable to our company. It may also be based on the legitimate interest of the company, provided that such interests do not override the rights of the data subject.

Specifically, the applicable legal bases are:

• Data subject’s consent: For the sending of commercial communications and subscription management.
• Performance of a contract: For the management of services contracted by the user, which may require the transfer of data to third parties involved.
• Compliance with a legal obligation: For billing management and tax obligations.
• Legitimate interest: To improve our services and customer service.

At any time, the user has the right to withdraw their consent, without affecting the lawfulness of the processing based on consent before its withdrawal.

Data Recipients

The personal data collected may be shared with third parties only in the following cases:

• Universities, educational institutions and services linked to training stays: Users’ data may be shared with universities or other educational centres, whether official or not, in order to properly provide the service and to initiate enrolment processes and, where applicable, related services such as travel, accommodation, administrative processing of stay or residence permits, etc.
• Service Providers: Data may be shared with providers who offer services on behalf of the company, such as web hosting, systems maintenance, marketing and data analytics. These providers are obliged to use the data solely to provide the contracted services and to maintain their confidentiality.
• Legal Compliance: Data may be shared with governmental, judicial or administrative authorities when necessary to comply with a legal obligation, court order, or request from a competent authority.
• International Transfers: If data is transferred to a country outside the European Economic Area (EEA), it will be ensured that the receiving country offers an adequate level of data protection, or appropriate measures will be implemented to ensure the protection of personal data.
• User Consent: Data may be shared with third parties when the user has given their explicit consent.

In all cases, appropriate measures will be taken to ensure that personal data is processed securely and in accordance with applicable data protection regulations.

User Rights

Users have the right to exercise the following rights in relation to their personal data:

• Right of Access: Users may request information about whether their personal data is being processed and, if so, access said data and obtain detailed information about the processing carried out.
• Right to Rectification: Users have the right to request the correction of inaccurate or incomplete personal data.
• Right to Erasure: Also known as the right to be forgotten, this allows users to request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected, among other circumstances.
• Right to Object: Users may object to the processing of their personal data in certain circumstances, such as when the processing is based on the legitimate interests of the data controller or the fulfilment of a task carried out in the public interest.
• Right to Data Portability: Users have the right to receive their personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller without hindrance.
• Right to Restriction of Processing: Users may request the restriction of the processing of their personal data in certain circumstances, such as when the accuracy of the data is contested or the processing is unlawful and the user opposes the erasure of the data.

To exercise these rights, users may contact the data controller via the contact methods provided in the Identification of the Data Controller section. It is recommended that the request include a copy of a valid identity document to verify the applicant’s identity.

Information related to the Information Society Services Act

Appropriate information is provided for each service regarding the procedures required for contracting.

The company will archive the electronic document formalising the contract for any of the services offered, allowing users to access such documentation by exercising their right of access.

The company provides users with the email address indicated at the beginning of this document to identify and correct errors in data entry.

The language used to formalise these agreements is Spanish, without prejudice to the availability of translations in other languages.

Security Measures

At GRUPO GLOBAL EDUCA, we are committed to ensuring the security and confidentiality of the personal data provided by our users. To this end, we have implemented a series of technical and organisational measures appropriate to the level of risk, in accordance with current data protection regulations.

The measures adopted include:

• Data Encryption: We use encryption protocols to protect information during transmission and storage.
• Access Control: We implement authentication and authorisation systems to ensure that only authorised personnel can access personal data.
• Staff Training: Our team receives ongoing training in data protection and information security.
• Backups: We perform regular backups to ensure data recovery in the event of incidents.
• Security Policies: We have internal policies and procedures regulating the processing and protection of personal data.

These measures are reviewed and updated regularly to ensure their effectiveness and suitability in light of technological advances and emerging threats.

Cookies Policy

We use cookies on our website to improve user experience, analyse site traffic and personalise content and advertisements. Cookies are small text files stored on the user’s device when visiting our site.

• Technical Cookies: Essential for the operation of the website and enable users to navigate it and use its various options or services.
• Personalisation Cookies: Allow users to access the service with certain predefined general features based on criteria in the user’s device, such as language or browser type.
• Analytics Cookies: Allow us to quantify the number of users and thus measure and analyse how users use the services provided.
• Advertising Cookies: Enable the most efficient management possible of advertising spaces that, where applicable, the publisher has included on a website, application or platform from which the requested service is provided.

Users may allow, block or delete cookies installed on their device by configuring the options of the browser installed on their device. Below are links with information on how to set preferences in the main browsers:

• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Opera

By browsing and continuing on our website, users are consenting to the use of cookies under the terms set out in this Cookies Policy. Users can configure their browser to be notified of the receipt of cookies and to prevent their installation on their device.

We reserve the right to update this Cookies Policy at any time. Updates will be published on our website.

For more information about the use of cookies, please contact us via our contact email.

This section has been drafted in accordance with current regulations in Spain and in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

Third-Party Links

Please be informed that this Website may offer users linking tools (such as links, banners, buttons), directories and search engines that enable users to access websites owned and/or managed by third parties. The inclusion of these links, directories and search engines is intended solely to facilitate the search for and access to information on the internet and does not imply any suggestion, recommendation or invitation to visit them.

Global Educa Partners offers sponsored content, advertisements and/or affiliate links. The information that appears in these affiliate links or advertisements is provided by the advertisers themselves, and Global Educa Partners is not responsible for any inaccuracies or errors they may contain, nor does it in any way guarantee the experience, integrity or responsibility of the advertisers or the quality of their products and/or services.

Likewise, we do not guarantee the technical availability, accuracy, truthfulness, validity or legality of external sites that may be accessed through links.

Global Educa Partners will not review or control the content of other websites, nor does it approve, examine or claim ownership of the products and services, content, files or any other material on such linked sites.

Global Educa Partners accepts no liability for any damages that may arise from access to, use of, or the quality or legality of the content, communications, opinions, products and services on websites not managed by Global Educa Partners and that are linked on this Website.

Users or third parties who create a hyperlink from another website to the Website of Global Educa Partners should be aware that:

The total or partial reproduction of any of the Website’s Content and/or Services is not permitted without the express authorisation of Global Educa Partners.

No false, inaccurate or incorrect statements about Global Educa Partners’ Website or its Content and/or Services are allowed either.

Except for the hyperlink, the website on which it is established may not contain any element from this Website that is protected as intellectual property under Spanish law, unless expressly authorised by Global Educa Partners.

The establishment of the hyperlink does not imply any relationship between Global Educa Partners and the owner of the website from which it is made, nor does it imply Global Educa Partners’ knowledge or acceptance of the content, services and/or activities offered on that website.

Intellectual and Industrial Property

Global Educa Partners, either on its own or as an assignee, holds all intellectual and industrial property rights to the Website, as well as to the elements contained therein (including but not limited to designs, tests, images, sound, audio, video, software or texts, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). These are protected works under Spanish intellectual property law, and both Spanish and EU regulations as well as international treaties signed by Spain apply.

All rights reserved. Under the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website for commercial purposes, in any format and by any technical means, is expressly prohibited without the authorisation of Global Educa Partners.

The user agrees to respect the intellectual and industrial property rights of Global Educa Partners. They may view elements of the Website and even print, copy and store them on the hard drive of their computer or on any other physical medium, provided it is solely for their personal use. However, the user may not remove, alter, or manipulate any protection device or security system installed on the Website.

If the user or a third party considers that any of the content on the Website infringes intellectual property rights, they must immediately inform Global Educa Partners using the contact details provided in the GENERAL INFORMATION section of this Legal Notice and Terms of Use.

Disclaimer of Warranties and Liability

Global Educa Partners does not guarantee the continuity, availability or usefulness of the Website, or of its Contents or Services. Global Educa Partners will make every effort to ensure the proper functioning of the Website, but it is not responsible for and does not guarantee uninterrupted access to the Website or that it is free from errors.

The company accepts no responsibility for decisions taken by users (choice of institution, academic discipline, curriculum, processing of permits, registration, etc.) as a result of guidance or recommendations provided, whether automated or not, by Global Educa Partners.

Nor does it guarantee or accept responsibility that the content or software accessible through this Website is error-free or will not damage the user’s computer system (software and hardware). Under no circumstances shall Global Educa Partners be liable for losses, damages or harm of any kind arising from access to, browsing or use of the Website, including but not limited to those caused to computer systems or from the introduction of viruses.

Global Educa Partners is also not responsible for any damages users may suffer from improper use of this Website. In particular, it is not liable in any way for failures, interruptions, absence or defect in telecommunications that may occur.

Legal Notice Update Date

This legal notice was last updated on 11 July 2024. Users are advised to review this section periodically to stay informed about any changes in applicable regulations and company policies.